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1. Is City approval required for my planned improvement?
2. What is the zoning of my property?
3. How do I submit my planning application and/or apply for a permit?
4. How do I submit plans to the Orange County Fire Authority (OCFA)?
5. How long does plan review take? How do I check the status of my permit?
6. How can I discuss my correction letter with a Plans Examiner?
7. How do I file a Code Enforcement Complaint?
8. How do I schedule a Building Inspection or view inspection timeframes & results?
9. When does a building application or issued permit expire? How do I request an extension?
10. When/What inspections are required?
11. Why do I need an inspection?
12. How do I cancel a permit and/or request a refund?
13. How do I request a new address or change of address?
14. How do I register as a deputy / special inspector?
15. How do I view or request a copy of building permits or building plans?

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1. How do I run for City Council or apply to a City Commission?

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1. If I only attend or can only attend a portion of a class can the class be prorated, or receive a refund?
2. Is a facility available at a certain date and time?
3. What outdoor venues are available for weddings?
4. What types of classes are available?

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1. What do Cities do?
2. What is Planning’s role in City government?
3. What is a General Plan?
4. What is Land Use?
5. What is a Municipal Code?
6. What is Zoning?
7. What is the difference between an entitlement and ministerial approval?
8. How do I know which entitlements I need for a project?
9. How do I find property information?
10. How do I locate property boundaries?
11. How do I know the zoning of a property?
12. How do I view or request a copy of building permits or building plans?
13. What are the development standards for my property’s zoning district?
14. What are the setbacks for a property?
15. Where do you measure setbacks from?
16. What are the requirements for submitting plans?
17. How do I look up information on Major Development Projects in the City?
18. How do I look up the status of a building permit?
19. How can I verify permits for a property?
20. How much do permits cost?
21. How do I use the City Interactive Geographic Information System (GIS) map portal layers?
22. Are short term rentals allowed?
23. Where can I locate the Planning Commission Agendas and Reports?
24. Where can I attend a City Council or a Planning Commission Meeting?
25. Where can I submit questions for the Planning Division?
26. What new housing developments are in the City?
27. What is an ADU?
28. Can I build an ADU on my single-family residential lot?
29. Do I need to provide parking for my ADU?
30. Where are the cities major transit stops or high-quality transit corridors?
31. Do I need a permit to build a block wall, fence, or a retaining wall?
32. Do I need a permit for a business sign?
33. How do I find if my commercial unit has a sign program?
34. What is a SB 9 or an Urban Lot Split?
35. What is the City’s protected ridgeline and ridgeline buffer?
36. Are planning entitlement project applications accepted online?
37. Where can the public access environmental documents and public records?
38. What does “non-conforming” mean?
39. How do I determine if a property is located within a flood zone?
40. What is the required setback for a pool or spa?
41. How do I file an appeal?
42. What types of affordable housing are available?
43. Do I need a tree removal permit to remove a tree on my property?
44. What protected trees are identified as heritage trees?
45. Does my property have a historic designation?
46. What are AB 2011 and SB 6?
47. What is AB 2097?
48. What are the requirements for a landscape or outdoor project in my residential yard?
49. Which jurisdiction should be contacted for mobile home repairs?

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1. What is AlertOC?

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1. Can I purchase a daily permit for the parking structure?
2. How do I obtain a City Business License?
3. I live in a neighborhood adjacent to a residential neighborhood that is enforced by residential parking permits. Why can’t I obtain a residential parking permit?
4. I will be participating as a vendor in a special event that is being held within the City. Am I required to obtain a business license?
5. If I discontinue my business prior to the end of the period for which I paid my business license, am I entitled to a refund?
6. If I work in my home, do I need a special permit?
7. Will I receive notification when it is time to renew my parking permits?
8. Do I need a Sellers Permit?
9. Do I need a State Contractor License?
10. Do I need to display my business license certificate at my business?
11. Do I need zoning approval for my business activity?
12. How do I apply for a one time filming permit?
13. How do I apply for an annual filming permit?
14. How do I cancel my business license?
15. How do I change my location address, ownership information, or business name for an existing business?
16. How do I obtain an annual commuter parking permit for the downtown parking structure?
17. Is a commuter parking permit required?
18. Is overnight parking available at the train station?
19. What are the permit rights for employee parking?
20. What if I do not display my employee parking permit?
21. What information is needed in order to complete the business license application?
22. What is the $4 State Fee added to my business license tax?
23. What should I do if I am already doing business in town without a license?
24. Where can I pay for train station parking?
25. Where do I display the employee parking permit?
26. Who can purchase an employee parking permit?
27. Who is exempt from obtaining a business license?
28. Who needs a business license?

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1. Can City funds be provided to rehabilitate or maintain designated landmarks?
2. How can you provide further assistance to the City's preservation efforts?
3. How is a landmark designated?
4. May a landmark be sold or leased without City approval?
5. What are the basic categories of designation for cultural resources?
6. What benefits does landmark designation have?
7. Why designate landmarks?

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1. Can I fax or e-mail an application or resume?
2. How do I contact the Human Resources Department?
3. How do I file my application?
4. How often do you recruit for a certain position?
5. If I want to apply for more than one job, do I have to fill out more than one application?
6. When can I file for employment with the City of San Juan Capistrano?
7. Where can I obtain City of San Juan Capistrano Employment Application?

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1. Where can I go to ask general street sweeping questions?
2. How do I report a maintenance issue?
3. How do I report graffiti?
4. How long does it take for graffiti to be covered after it is reported?
5. Where can I pay my water bill?
6. Who do I call if I have a water leak or sewer spill?
7. Who should I contact for parking control on public streets?
8. Who should I report illegal dumping to?