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The City will need to approve of all mechanical, electrical, plumbing and structural improvements to a property, as well as any new structures on a property over 36 inches in height. Additionally, any exterior modifications on a commercial site or Home Owners Association common property will need to be reviewed by the City’s Planning Division for consistency with the original development plans. For additional questions, please email the Building Department.
You may find your property zoning through the City’s GIS Mapping system by inserting your address into the search bar. Additionally, you may reference the City’s colored Zoning Map (PDF).
The Planning and Building Counters at San Juan Capistrano City Hall are open by appointment to accept all applications from 7:30am to 4:30pm, Monday through Thursday. Please schedule an appointment online.
To determine if a proposed project requires OCFA review, applicants will need to complete an OCFA Residential Screen Check form or OCFA Commerical/Multifamily/Tract Screen Check form.
New Outdoor Non-Cooking, Gas and Wood Burning Fireplaces, Fire Pits, Fire Rings, and Similar Devices, Exterior to Residential Occupancies or Un-Enclosed Accessory Structures that are located on the perimeter of a community containing, or adjacent to slopes or hills, or adjacent to an open space or wildland area containing non-irrigated vegetation, or in a State Responsibility Area or Local Responsibility Area “Fire Hazard Severity Zone”, as defined by the State, or (D) near an area that could be affected by a wildfire in the open space may also require OCFA review.
Any projects that are determined to require OCFA review will need to be submitted directly to OCFA Headquarters located at 1 Fire Authority Rd., Irvine, CA 92602.
For OCFA submittal information, please visit www.OCFA.org. For questions regarding OCFA plan review, please call OCFA at (714)573-6100 or email email@example.com.
Please see table below for plan review target dates. Applicants will be notified via email when all departments have completed their plan check review.
All approvals/corrections must be picked up in person.
Planning & Building Review
12 Working Days
Resubmittals / Revisions
7 Working Days
Public Works & Engineering
20 Working Days
To check Plan Check/Permit Status, please click on the button below to access the E-Trakit Citizen Portal:
E-TRAKIT CITIZEN PORTAL
Once in the E-Trakit Portal, follow the steps below:
See information on how to file a Code Enforcement Complaint.
Building inspection requests a may be scheduled online or by voice message on the Building Inspection Request Line.
Inspection results including inspection corrections can also be viewed online through the City E-Trakit Citizen Portal. Learn how to make an inspection requests or view inspection results.
Anyone associated with the building permit may schedule an inspection: the general contractor, the homeowner, the trade contractor, or their official agents.
It is solely the responsibility of the permit holder to keep a permit active by actively performing work toward the completion of the project as permitted by scheduling an inspection.
Issued Permit Expiration:
Every permit issued shall become invalid unless the work on the site authorized by such permit is commenced within 12 months after its issuance, or if the work authorized on the site by such permit is suspended or abandoned for a period of 12 months after the time the work commenced.
Before work can reconvene after a permit expires, a new permit shall first be obtained to do so, and the fee shall be one half the amount required for a new permit for such work, provided no changes have been made or will be made in the original plans and specifications for such work, and provided further that such suspension or abandonment has not exceeded one year. In order to renew action on a permit, after having expired one year or longer, if there are changes to the original design or if the original permit was issued under a previous code cycle, the permittee shall pay all new fees and submit plans for review under the latest adopted codes.
To request an extension, please fill out an extension request (PDF) and email the completed form to the Building Department.
Time Limitation of Application:
Inspections are performed at critical junctures over the course of construction, as authorized by the building permit. Regularly called inspections include foundation, rough frame combination, exterior lath and drywall, and final inspection. Intermediary inspections traditionally include underground plumbing and electrical, exterior sheer and roof nail inspection that allow weather covering prior to frame combo, insulation, and electric meter release prior to final. Partial inspections may be requested in order to facilitate the coordination of the trades.
All projects require a final inspection.
City building inspectors conduct inspections to ensure compliance with approved plans, and local and state building code regulations; they conduct inspections that relate to life-safety, structural integrity, accessibility, energy-efficiency, electrical, plumbing and mechanical systems. The inspection process helps ensure public safety, health and welfare, and secures the value of property improvements.
In order to process a request for permit cancelation, please fill out a Cancellation Request Form and email the completed form to the Building Department.
Please contact the Capistrano Unified School District for the refund of school fees if applicable.
Please see instructions on the Address Assignment Request (PDF) form to request the assignment of a new address or to change an existing address. Once an address has been assigned, city staff will notify the US Post Office, Orange County Assessor, utility companies, emergency services and city departments.
To register as a deputy or special inspector, please send all items listed below in an email to the Building Department:
To apply for a new business license, please click the following link to complete your city business license application:
TO CHECK THE STATUS OF YOUR BUSINESS LICENSE, PLEASE CALL (949)487-4300 OR EMAIL BUSINESSLICENSES@SANJUANCAPISTRANO.ORG.
Permit information including inspection records dating back to 2007 can viewed on the City E-Trakit Citizen Portal. Permit information and plans prior to 2007 may be viewed in person at City Hall through the City Record System. An appointment is required to view public records in person.
The next City Council election is scheduled for November 2024, for Districts 1 and 5. The nominating period for Candidates will open mid-July 2024.
Please email the City Clerk's office for more information on the election process and candidate nomination or call them at 949-493-1171.
If you are interested in serving on City Council appointed Commission or Committee, please visit the individual Commission pages to read commission descriptions, view current vacant positions and complete an application.
No, we do not allow for prorating, or refund unless the class is cancelled by the City. Please see "Refund Policy Cancellation" for additional information
For facility availability information please contact Community Services staff at 949-493-5911.
The City of San Juan Capistrano has two lovely venues featuring both indoor and outdoor facilities for weddings and other events, they are La Sala and Reata Park and Event Center. Please contact Community Services staff at 949-493-5911 for additional information.
The City of San Juan Capistrano provides a variety of classes for children, adults and seniors. You can download the current class flyer (PDF) for a listing of available classes. Please call 949-493-5911 to register.
Cities provide a wide range of important services for residents and businesses alike. The City of San Juan Capistrano’s utilizes a form of municipal government where the Mayor and City Council are elected officials. The City Manager takes direction from the City Council and is responsible for overseeing city staff tasks and keeping the City running efficiently. The City of San Juan Capistrano has five departments: the City Manager’s Office (which oversees city administration), Development Services (which oversees development processing and permitting), Public Works (which oversees the public right-of-way and facilities), Community Services (which oversees parks and recreation facilities), and Finance (which oversees the budget and financial planning for the City).
Planners are involved in a variety of tasks throughout the development process, including conducting research, analyzing data, consulting with stakeholders, reviewing plans, and overseeing the implementation of those plans. Planners guide the growth and development of cities while addressing challenges such as urban sprawl, congestion, social inequality, and environmental degradation. They may also work to address specific challenges cities and their residents face, such as affordable housing, transportation infrastructure, or environmental concerns. The work that planners do contributes to creating vibrant, inclusive, and resilient communities that enhance quality of life, promote the economy, preserve cultural heritage, and ensure a sustainable future for generations to come.
Current planning implements the City’s zoning code, processes entitlement reviews, and confirms projects are meeting development standards. Reviews by the Planning Division generally occur before the Building Division’s review to ensure that a project can be built as proposed prior to review for compliance with California State Building Codes.
Long-range planning plays an important role in shaping the cities and communities we live in. It is a process of setting goals and objectives to achieve the City’s long-term vision. An example of long-range planning is the General Plans
The General Plan serves as a planning guide that specifies the City’s long-term vision for the physical development and character of San Juan Capistrano. The document is a comprehensive plan which expresses the community's long-term goals and anticipated development patterns. It is made up of goals, objectives, principles, standards, and plan proposals, as well as a set of maps and diagrams. Implementation of the San Juan Capistrano General Plan will ensure that future development projects are consistent with the community's goals and that adequate services are available to meet the needs of existing and proposed new development. Ultimately, the General Plan provides a bridge between the City's unique historic traditions and the San Juan Capistrano of tomorrow.
In planning, land use refers to the way in which property is or will be used, whether it be for residences, commercial businesses, industrial uses, mixed use, or open space. The purpose of land use planning is to guide development in a manner that enhances and preserves the integrity and character of the City. The goals of land use include planning for more desirable social, environmental, and economic outcomes. The City’s Land Use Code is located within Title 9 of the City of San Juan Capistrano Municipal Code.
Municipal Code refers to the collection of laws passed by the City Council as “Ordinances” which are implemented within the city. Municipal codes are organized by titles, chapters, articles, and sections. They can be used to regulate a wide range of activities within a city, such as zoning laws that govern how property can and cannot be used and building regulations governing how things can be built safely. Land use zoning codes can also regulate the details of construction in specific neighborhoods, such as limiting the maximum height of buildings and establishing processes which need to be approved before construction work can proceed.
Zoning is a tool utilized by planning through which a city divides land into areas with a unique set of regulations for proposed development. Examples of zoning districts include residential, commercial, open space, and industrial along with other more specific zoning designations. Zoning regulations govern how property can and cannot be used in certain geographic areas. For example, zoning can prevent uses with conflicting impacts from being in close proximity to each other. Changes to zoning law may be considered by the City Council through a rezone and/or code amendments which are entitlement processes that require public input and review.
Entitlements provide individuals and groups (e.g., corporations, trusts, etc.) the legal rights to develop and permit a project. Many developments cannot be built until an entitlement has been approved. For example, significant cuts to the grade on a property requires the review and approval of a Grading Plan Modification (GPM); new commercial buildings require the review and approval of an Architectural Control (AC). The zoning code identifies appropriate uses and development standards for a property. However, the city may require an entitlement review to ensure the cities design guidelines and environmental requirements are being met.
Ministerial projects in comparison, can be built solely through permits. These kinds of permits or projects have shorter processing time frames, don’t involve public hearings, and are approved administratively by a Department Director or City staff. This is often the case with Building permits, where a project that has already received an entitlement will have its corresponding Building permit approved ministerially by City staff.
Staff can often identify which entitlements may be needed with a description and preliminary site plan for the proposed development. Please submit a description and site plan to Planning staff at firstname.lastname@example.org.
Property information can include a wide variety of details. Many frequently asked questions about properties are found within this FAQ webpage; however, if you do not see your specific question listed here, please email email@example.com your specific question, address, and/or parcel number.
To determine the precise location of your property’s boundary a civil survey of the property lines will need to be obtained by the property owner. The city does not provide survey services, and a private company will need to be retained for this service. A tax map or tract map providing the dimensions of the property, which can be used to provide an approximate understanding of the property’s boundaries may be available through the County of Orange Public Works Land Records.
A property’s zoning designation can be confirmed at the City’s GIS Portal. To do so, search the address or 8-digit parcel number, and select “Zoning” from the Layer list under the “Layer” icon, located in the top right corner. Please refer to Question six for more information on the definition and purpose of zoning.
Permit information, including inspection records dating back to 2007, can be viewed on the City’s “E-Trakit Citizen Portal.” Permit information and plans prior to 2007 may be viewed in person at City Hall through the City’s Record System. An appointment is required to view public records in person. Please note that no photos are allowed when reviewing the plans in person and taking handwritten notes is encouraged.
Documents or plans that bear the stamp/signature of a licensed, registered, or certified professional must formally be requested through the City Clerk's office using the online request form. For additional information please reach out to the City Clerk’s Office at firstname.lastname@example.org.
Development standards differ for each zoning district. Once you have confirmed the zoning district for your property (see Question 11) the permitted uses and development standards for that district can be viewed within the City’s Municipal Code, within the Comprehensive Development Plans, applicable to Planned Communities or within the Specific Plans applicable to Specific Plan/Precise Plan zones.
For residential zoning districts, please review Municipal Code Section 9-3.301, Table 3-2, for the development standards that apply to that district: https://library.qcode.us/lib/san_juan_capistrano_ca/pub/municipal_code/item/title_9-chapter_3-article_3-sec_9_3_301. If the property in question is located within a Planned Community or Specific Plan, please email email@example.com your address so that staff may verify the applicable development standards on your behalf.
A property’s setbacks are one of the development standards established by zoning. Please refer to question 11 above. Generally speaking, a setback is the minimum required horizontal distance that a building, structure, or other designated feature must be located from the lot line of a property.
Setbacks are measured from a property line or access and trail surface easement inward to a proposed or existing structure.
The submittal process may vary depending on what is being requested. The Planning and Building Counters at San Juan Capistrano City Hall are open by appointment to accept all applications during normal business hours. Please schedule an appointment online via the City’s appointment portal system which will detail the submittal requirements for the appointment type being selected and typically prompt uploads of required documents and plans.
Planning projects which can be administratively approved include: Banner Permits, Sign Permits, Special Activity Permits, Temporary Use Permit, Time Extensions, and Tree Removal Permits Zoning Confirmation Letters can be submitted electronically to firstname.lastname@example.org. For planning applications that require an entitlement (e.g. Architectural Control (AC), Conditional Use Permit (CUP), etc.) please review page 4 of the Planning Division’s “Comprehensive Development Application” which further details submittal requirements for different kinds of entitlements.
For details on the Building Permit application submittal process please visit the Building Division’s permit webpage, apply for a permit. For submittal requirements for different kinds of Building permit applications, please review the Building Division’s “Plan Check Submittal Requirements” document.
The City maintains a Major Development Projects interactive map, which provides the project status and basic information. Each development listed includes the project manager’s contact information who can best respond to specific questions relating to that project.
Building permit information dating back to 2007 can viewed on the City E-Trakit Citizen Portal.
Active permits can be reviewed using the City’s the City E-Trakit Citizen Portal. For past permit activity and records, refer to Question 18 above.
Permit costs vary depending on what type of permit is being pulled. Fees for Planning Projects and Permits can be found on the fee schedule.
Building Permit fees can vary substantially based on what the value of the project is, the review and inspection process, and various components of the project. The fee schedules are available online. However, you can also contact the city building technicians directly via email at email@example.com. Building permit plan check fees are calculated and due at the time of submittal.
The City’s interactive GIS map, is available. Properties are located by searching the address or 8-digit parcel number within the top left search bar. Additional information can be viewed on the map, by selecting the Layer option in the top right corner. Specific layers are searchable by selecting the magnifying glass at the top of the Layers window and typing in keywords.
The City of San Juan Capistrano classifies short term rentals, vacation rentals, and long-term rentals where a person is temporarily residing before returning to their main home, as “Boarding”. Short-term and long-term boarding is only permitted to occur within the Multi-Family Residential (RM) and Very High Density (VHD) residential zones. All other zones, including single-family residential zones, prohibit this use.
Active and archived Public Hearing agendas and agenda-associated reports going back to May 2012 can be found online under the Government webpage. Records prior to May 2012 will need to be requested through a records request.
City Council, Planning Commission, and all other Commissions, Committees, and Boards meet in the temporary Council Chamber located at the Nydegger Building – 31421 La Matanza Street, San Juan Capistrano, CA 92675.
Questions for the Planning Division can be sent to Planning@sanjuancapistrano.org. A full directory is available at https://sanjuancapistrano.org/directory.aspx.
There are several residential developments under review within the City which can be reviewed on the City’s Major Development Projects Map.
An ADU stands for Accessory Dwelling Unit, also known as a secondary unit, mother-in-law suite, granny flat, or casita. An ADU is accessory to a primary residence, which can be either single-family or multi-family. More information regarding ADU’s and Junior Accessory Dwelling Units (JADUs) can be found on the Planning Division’s ADU webpage.
Yes, City and State law permit all single-family residential properties to be developed with an ADU up to 800 square feet in size, given that it complies with City Municipal Code standards. The City can permit ADUs larger than 800 SF under certain conditions. More information on ADU development standards and submittal processes can be found on the City’s ADU website. It is suggested that you provide planning staff with a conceptual plan via email at firstname.lastname@example.org so that staff can provide a preliminary review of the plans, identify any potential concerns, and further detail the submittal process.
A parking space is required to be identified on the plans, such as the driveway or in an existing garage unless one of the following exceptions apply.
1. Within a half mile walking distance of a public transit stop (bus stop or train station)
2. Located within the Los Rios Historic District.
3. Located within the Mission Residential Zoning District.
4. ADU is integrated within the main residence or garage.
5. When on-street parking permits are required but not offered to the occupant of the ADU.
6. When there is an established car share vehicle stop located within one block of the ADU.
In San Juan Capistrano, the only major transit stop is the Amtrak / Metrolink Train Station, located at 26701 Verdugo Street, San Juan Capistrano, CA 92675. There are no high-quality transit corridors located within the City.
Free standing block walls over 36” in height require a building permit, reviewed, and approved by the Planning and Building Divisions. However, if the proposed block wall is retaining earth, permitting may be required from Building and Planning even if the wall is under 36” in height. Please reach out to the Planning or Building Division.
Free standing fences, which are not combined with walls or fixtures, up to 6’ in height do not require a building permit. The Building Division can confirm if your proposed type of structure or attachment methods would trigger the need for a permit at Building@sanjuancapistrano.org.
To confirm the determination of whether a retaining wall needs a Building Permit or a Planning Grading Plan Modification entitlement, please email a site plan to showing where the wall(s) will be located on the property and a section drawing of the wall(s) (cross-section view of the wall providing the wall’s dimensions, and the existing and proposed grade on either side of the wall). Site plan and section should be emailed to Planning@sanjuancapistrano.org.
Yes. Businesses need to receive approval through the Planning Division for any new business or commercial sign to confirm the sign meets any applicable Sign Program (see Question 33 below) or, when there is no Sign Program, the City’s Sign Code.
Signs which include electrical illumination or are required to be affixed to a structure are also required to get a Building Permit. When ready to submit plans, please refer to Question 16 above.
If a property has a Sign Program, it can be confirmed using the City’s Interactive Map. Search the address or 8-digit parcel number, and select “Sign Program” from the layer list offered under the Layer option in the top right corner. If a Sign Program exists for that property, the map will identify the Program by its entitlement number.
Senate Bill 9 (SB 9) went into effect on January 1, 2022, and permits 2-unit development and lot splits, under specified circumstances, on parcels zoned for single-dwelling unit development. SB 9 reviews are required to be considered ministerially, without discretionary review or public hearing, if the proposed housing development meets certain objective requirements.
For questions regarding SB 9 and urban lot splits, please contact Planning staff at email@example.com. The following standards apply:
Please note the list is not comprehensive, and all relevant Municipal Code sections should be reviewed for applicable standards. (SJCMC Sec.9-3.538,Article 7.Urban Lot Splits,)
Please email Planning@sanjuancapistrano.org a site plan with your preliminary lot line for staff to review and identify potential concerns prior to submitting for a Tentative Parcel Map with the Comprehensive Development Application.
The City of San Juan Capistrano has endeavored to protect the area’s ridgelines from development, to ensure that ridgeline views from the City’s valleys can be enjoyed by future generations.
Specific ridgelines have been identified for preservation in the City’s General Plan, and the City’s code restricts any development or grading within 200 feet of these preserved ridgelines. The designated ridgelines and their 200’ buffer can be reviewed on the City’s GIS mapping by selecting “Ridgelines” from the layer list offered after choosing the Layer option in the top right corner. Specific development restrictions within the Ridgeline Buffer can be found within the City’s Municipal Code Section 9-3.411.
At this time entitlement project applications are reviewed and processed through the Planning Division are only accepted in person through an appointment scheduled via the City’s appointment portal. Submittal items listed in the Comprehensive Development Application that are required to be submitted digitally (D), and if less than 10 MB are able to be emailed to Planning@sanjuancapistrano.org on the same day as the scheduled appointment.
Public records may be reviewed through the City’s portal.
Active and recent environmental documents are available on the City’s website.
Nonconforming refers to structures or uses that complied with all applicable ordinances and laws at the time they were established but which due to amendments to the Code, no longer comply with City standards. The City’s Municipal Code Section 9-3.533 provides details on non-conforming structures and uses, including when non-conforming structures can be repaired, enlarged, or rebuilt.
The City’s GIS Interactive Map can be used to confirm whether a property is located within a flood zone. Search the address or 8-digit parcel number and select “FEMA Flood Hazard Areas” from the layer list offered under the Layer option in the top right corner.
Pools and spas may have different setbacks than structures on a property. Depending on the zoning of a residential property, pools and spas must have a 5’ or 10’ setback between the property line and the edge of the pool or spa water. Residential zones RS-10,000, RS-7,000, RS-4,000, RG-7,000, RG-4,000, RM, VHD, PC and SP are required to have a 5’ setback for all pools and spas. Residential zones RSE-40,000, RSE-20,000, RA, and HR are required to have a 10’ setback for all pools and spas.
For more information on setbacks please refer to Question 14; additional information on zoning can be found under Question 11.
Pool and spa equipment is required to be at least 20’ from a neighboring residence or be enclosed so that the noise from the equipment does not exceed 45 decibels at the property line. If the pool manufacturer’s information cannot confirm the decibels at the property line, an acoustic analysis may be required as part of the pool or spa permit application. This is a typical note requested to be added to the plans.
Discretionary Land Use determinations made by the Planning Division may be appealed with the City Clerk’s office. The appeal form is available on the City’s website and can be submitted to the Clerk’s office during City Hall hours, 7:30 A.M. – 5:30 P.M. (Monday through Thursday) and 7:30 A.M. – 4:30 P.M. (Fridays). Please note that City Hall is closed, and staff is unavailable daily for lunch between 12 P.M. – 1 P.M.
Affordable housing in Orange County is in very high demand. Most housing opportunities do have waiting lists, and most waiting lists are multi-years long.
The City of San Juan Capistrano has participated in the development of several affordable rental and ownership opportunities and programs which maintain housing options that are affordable to lower-income residents. The City’s housing webpage contains a list of affordable rental opportunities. There are no ownership opportunities available at this time.
The City of San Juan Capistrano requires a Tree Removal Permit for any tree on non-residential property, or within Homeowner Association maintained landscape. Additionally, a Tree Removal Permit is needed on residential properties when the tree is located within the front yard, in a side or rear yard that abuts a street or trail, or is a Heritage Tree, as discussed in Question 44.
San Juan Capistrano defines trees as self-supporting woody plants that usually provide one main trunk and a distinct elevated crown with a trunk diameter (measurement across) of 6” at 3’ above the ground. Any tree with a trunk diameter less than six (6) inches measured three (3) feet above grade do not require a Tree Removal Permit to be removed.
To apply for a Tree Removal Permit, please download the City’s application form and submit the form to the Planning Division to firstname.lastname@example.org.
A tree is deemed a heritage tree if the trunk diameter (measurement across) is 36” or more at 3’ above the ground, and is of the following species:
The San Juan Capistrano Planning Commission, composed of residents appointed by the City Council, has the authority to designate a tree as heritage based on the tree’s unique and intrinsic value to the community because of its size, age, historic association, or ecological value.
The City’s Interactive Map can be used to confirm whether a property is designated as historic on the City’s Inventory of Historical and Cultural Landmarks (IHCL). Search the address or 8-digit parcel number and select “IHCL Historic Sites” from the layer list offered under the Layer option in the top right corner.
Assembly Bill 2011 and Senate Bill 6 are state laws which went into effect on July 1, 2023, and provides developers the right to permit residential development on sites currently zoned and designated for commercial or retail uses.
Assembly Bill 2097 is a state law that went into effect on January 1, 2023, that prohibits or limits parking requirements for developments within a half-mile of a major transit stop or high-quality transit corridor. In San Juan Capistrano, the only major transit stop is the Amtrak / Metrolink Station, located at 26701 Verdugo Street and there are no major or high-quality transit corridors. Therefore, the City cannot require a minimum parking standard for new ground up developments of commercial (excluding event centers, hotels, motels, or lodging) or new residential units within a half-mile of the Amtrak / Metrolink Station. Only if it can be demonstrated that a lack of parking creates a “substantially negative impact” on surrounding properties can a city require parking for the intended development.
Flat work, new landscape, and free-standing structures 36” in height or less typically do not require permits or City review.
Structures over 36” in height, which are affixed to other structures, or installation of electrical, mechanical, or plumbing fixtures and lines require Building Permits which are reviewed by the City Building and Planning Divisions.
Structures over 36” in height must be located outside of the properties zoning designated setbacks (see Questions 6 and 14 for more information on zoning and setbacks).
To prepare for submitting to the Development Services Division, please review the Building Division requirements within the “Plan Check Submittal Requirements.” If you have any Building questions, reach out to email@example.com, and for a courtesy preliminary review prior to submittal, email firstname.lastname@example.org.
Mobile Home units are a unique type of manufactured residence that are overseen by the State Department of Housing and Community Development.
Due to the State’s involvement in mobile home park developments, there are instances where the State, the City of San Juan Capistrano, or both the State and the City of San Capistrano will be the jurisdiction issuing permits for mobile home repairs. The following handout identifies repair activities and which government entity will need to be contacted to obtain permits.
Mobile Home Permit Guidelines – City vs. State
Below are additional Mobile Home Resident and Park resources:
State Mobile Home Assistance Center: https://www.hcd.ca.gov/manufactured-and-mobilehomes/mobilehome-assistance-center/how-to-submit-complaint
AlertOC is a mass notification system used by the City San Juan Capistrano to issue emergency messages directly to residents and businesses. In case of an emergency, City officials can use AlertOC to send important information to the public by telephone, email and text messaging. Notifications can be made to thousands of people within minutes of the system being activated.
AlertOC contains residential and commercial landline phone numbers for most of Orange County's population. The County acquired landline numbers from AT&T and Verizon's 911 telephone database. CPUC code sections 2872 and 2891.1 state that information contained in the 911 database is confidential, proprietary, and won't be disclosed or used except by authorized personnel for the purpose of emergency notifications.
It's important and recommended that community members provide additional phone numbers, email addresses and a text number by registering through the AlertOC web portal by going to AlertOC.com. Each account can have up to three phone numbers, two email addresses and one text number. VOIP Users: Please note that VOIP numbers aren't currently provided through the E911 database.
No. The cost to park in the parking structure is $6 per day. Payment is collected at the kiosk located on the entry level of the parking structure.
You can apply for a business license by coming to City Hall, or a business license application can be mailed to you. Once an application is received and approved, your license is usually mailed within 10 days. Just call 949-487-4300. For general business license information, please call our information line at 949-234-4417.
Parking permit programs are implemented at the request of residents. A petition (PDF) process and approval by City Council are necessary to implement the program in a new area.
Yes, but there are special provisions for such circumstances that are set forth in Section 3-1.213 of the City's business license ordinance. Information can be found here.
No. The Municipal Code does not provide for a refund of the business license tax paid in the event of discontinuation of the business.
Yes, if your home is in San Juan Capistrano. Along with a business license, you will need to apply for a home occupation permit. This application is included in the business license application packet, which can be mailed to you. The home occupation permit application will be reviewed by the Planning Department staff, and there is no fee.
It is your responsibility to renew your permit by the expiration date printed on the permit. You will not receive notification by mail. Notifications are sent out as part of the San Juan Capistrano electronic "e-news". To sign up, on our home page, click sign up for e-news, enter your email address and be sure to check the press release box to receive this notice. Presentation of valid picture I.D., proof of residence, and current vehicle registration will be required annually.
If you intend to sell or lease tangible personal property you are required to obtain a Seller's Permit from the State Board of Equalization (SBE) for the purpose of collecting and reporting sales tax to the State of California.
In California, anyone who contracts to perform work on a project that is valued at $500 or more for labor and materials must hold a current, valid license from the Contractors State License Board.
Yes. City law requires that your business license certificate is to be displayed in a conspicuous place at the location of your business. If your business is not located within the City, you must carry a copy of your business license at all times while engaged or operating within the City.
If your business is physically located within the City of San Juan Capistrano you will need to email the Planning Division to confirm that the location is appropriately zoned for your business activity.
If you are no longer conducting business in the City of San Juan Capistrano it is your responsibility to cancel your business license in order to avoid penalties, which can reach up to 100% of the fee due. This cancellation must be submitted in writing and include the City Business License Number, a request to cancel, your signature and the date.
Please download and complete a business license application. Check the "Change of Address, Ownership, or Name" box and provide new and previous information where requested.
For more information, contact the Business License Office by calling 949-487-4300 or visiting the Business License Counter. Completed forms may be mailed or submitted in person, along with applicable fees.
The City issues commuter parking permits for the parking spaces on the lower level of the downtown parking structure next to the Franciscan Plaza off of Verdugo Street. Please complete the below forms, must show proof of registration, and driver license. Submit your forms to Customer Service located at the City Hall during regular business hours.
No. An annual commuter parking permit is not required to park in spaces 1 through 73. However, if you do not have a commuter parking permit, then the cost to park in these spaces is $2 per day.
Parking Structure at:
The employee parking permit allows an employee to park in certain marked, time-restricted public parking spaces.
Vehicles parking in the marked employee parking areas without a permit will be issued a parking citation from Police Services.
The following information must also be included prior to the acceptance of the application:
On October 11, 2017, Governor Brown signed into law Assembly Bill 1379 (which revised Senate Bill 1186). This legislation requires the City to collect a state fee of $4 on any applicant for a local business license or renewal. The purpose of the fee is to provide a funding source for increased disability access and compliance with construction-related accessibility requirements and to develop educational resources for businesses in order to facilitate compliance with the federal and state disability laws.
Under federal and state law, compliance with disability access laws is a serious and significant responsibility that applies to all California building owners and tenants with buildings open to the public. You may obtain information about your legal obligations and how to comply with disability access laws at the following agencies:
Contact Business License staff immediately to register your business and obtain a business license.
The pay station is located at the garage entrance and accepts credit cards and cash up to twenty dollar bills (no pennies). It is recommended that you carry more than one form of payment in case of pay station malfunctions. If the pay station malfunctions, please contact City Hall at 949-493-1171.
The permit must be displayed in the front window of the vehicle, either hung on the rear-view mirror or placed on the driver's side dashboard.
The employee parking permits will be issued to the owner or manager of the business only.
Charitable and non-profit organizations are exempt from the business license tax. Please attach to the completed business license application a copy of the letter from the Internal Revenue Service or the California State Franchise Tax Board as evidence of your current tax exempt status.
Businesses that are exempt by the State or Federal statute do not need a business license. More information about the types of businesses that are exempt from the Business License requirement can be found by referencing the San Juan Capistrano Municipal Code Section 3-1.113. A copy of the San Juan Capistrano Municipal Code may be obtained from the City Clerks officer or our website San Juan Capistrano Municipal Code.
City law states that no person shall engage in business or represent and carry on a business, trade, profession or occupation in the city without first having obtained a license from the city. A separate license must be obtained for each branch establishment or location and for each separate type of business at the same location.
Neither the Cultural Heritage Commissioner nor the City Council currently expends funds to rehabilitate or maintain privately owned landmarks. However, on occasion, the City has information available concerning grant programs that might be available through other resources.
The preservation and protection of your designated landmark is of interest to all within the community. Your landmark provides the community with a sense of identity and promotes community pride. You are strongly encouraged to attend the meetings of the Cultural Heritage Commission and assist them in promoting a greater knowledge, understanding and appreciation for the heritage of our community. There are also City programs, like City Guides, that teach interested individuals in how to be a docent for Architectural and Historic Walking Tours as well as lecture series and special tours of historic buildings and sites. Your participation in a strong preservation program is greatly needed and public input is extremely valuable, welcomed and encouraged.
The normal process whereby a landmark is designated is as follows:
Neither the Cultural Heritage Commission nor the City has to be notified or approve the sale or lease of a designated landmark. However, notice of designation should be registered in the chain of title and the new owner/lessee should be made aware of the designation status. In addition, in order to maintain proper ownership lists and provide valuable information to owners, it is requested that the secretary to the Cultural Heritage Commission be notified upon the change of ownership of a designated landmark.
There are three basic categories into which significant cultural resources are designated:
Due to perhaps age or alteration, some may not qualify for more formal designation and protection. Others may qualify for more formal designation and protection when the owner desires to have the building or site considered for designation.
Once a landmark has been designated it is afforded certain protections and privileges. These include the Site Plan Review Process, Historic Building Fee Waiver, Historic Building Code, and Mills Act Tax Relief.
The purpose of designation is to identify a structure, site, or object which is significant to the City’s history, is associated with an individual or event significant to the City’s history, or plays a significant role in the cultural continuity of the community. By means of such designation, the community is able to place some means of control and oversight upon the landmark, as well as offer its owner benefits in the hope of ensuring its continued existence for the benefit of present and future generations.
No, the City only accepts applications with your original signature that are mailed or delivered in person. We do not accept resumes or emails in lieu of a City application.
You may call us at 949-443-6317, email us, or visit City Hall at:
You may submit it in person at City Hall or mail it to:
Human ResourcesCity of San Juan Capistrano32400 Paseo AdelantoSan Juan Capistrano, CA 92675
Remember: Only applications bearing original signatures are valid in the recruitment process.
There is no set timeframe. Recruitments are initiated based upon departmental needs.
Yes, you must submit a separate application for each job.
Applications are accepted for positions that are in the open recruitment process. Opened positions are posted on our website and listed on the employment page. A job flyer describing the duties and qualifications of the position will also be posted online.
You may obtain an application by viewing the Employment Application (PDF), by calling 949-443-6322 or by visiting the City Hall. You may also see open positions by visiting the "Current Job Openings" Page here.
Please note that any correspondence with the City of San Juan Capistrano, along with attachments, may be subject to the California Public Records Act, and therefore may be subject to disclosure unless otherwise exempt.
Please checkout our Streets page, email the Public Works Department, or call us at 949-443-6337.
Please note that any service request correspondence with the City of San Juan Capistrano, along with attachments, may be subject to the California Public Records Act, and therefore may be subject to disclosure unless otherwise exempt.
Please email the Public Works Department or call us at 949-443-6337.
Graffiti removal on public property is performed by the Public Works Department Maintenance Division per City Ordinance 577. Graffiti on public property is generally removed within 24 hours of notification.
Please email the Public Works Department or call us at 949-443-6337 to report graffiti.
Graffiti removal on private property is the responsibility of the property owner and is enforced by the City's Code Enforcement Division of the Community Development Department. For graffiti removal on private property, please email Code Enforcement Division or call them at 949-443-6341, or complete the Code Enforcement Violation Form.
For graffiti located along the freeway or somewhere in the Caltrans right-of-way, please contact Caltrans directly by calling its graffiti hotline 949-936-3500.
Whenever graffiti is viewed from any public right-of-way and the owner of the property consents, the City will cover the graffiti within 2 working days.
The City's water and sewer utilities have now transferred to Santa Margarita Water District (SMWD) for customers located in San Juan Capistrano and South Coast Water District (SCWD) for customers located in Dana Point. Please visit the Utility Billing Customer Service webpage for additional information and instructions for submitting payment to the appropriate agency.
The City's water and sewer utilities have now transferred to Santa Margarita Water District (SMWD) for customers located in San Juan Capistrano and South Coast Water District (SCWD) for customers located in Dana Point. Please visit the Utility Billing Customer Service webpage for regular business hours and emergency after-hours contact information for the appropriate agency.
Please contact Police Services at 949-770-6011 for vehicle abatement.