Not if the leak is inside your house or in your yard. In those cases, you will need to either call a plumber or landscaper. The City is responsible for any leak that is between the meter and the street. The homeowner is responsible for any leak that is between the meter and the house. If you are not sure which side the leak is on, then we will happily send our field customer service technician to determine the location of the leak. At that time, if you would like, we will gladly turn off your water until the leak can be repaired. Once the leak is repaired, please call back and we will come back to turn the water back on for you. Please do not have your plumber or your landscaper try to turn the water on or off at the meter. This is City property, and if it’s broken, then a penalty could be imposed on the homeowner that is connected to that meter.