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Information and Resources for Residents Regarding Novel Coronavirus (COVID-19)

Orange County Community Services Call Center: 

Effective March 25, Orange County Community Services will expand call center hours to meet the needs of seniors, veterans, business owners and the unemployed impacted by the novel coronavirus (COVID-19) crisis. Call Center operators will be available to take calls Monday through Friday from 8:00 a.m. to 8:00 p.m. and Saturdays and Sundays from 8:00 a.m. to 5:00 p.m. 

Please call (714) 480-6450 to speak to a resource professional. The Call Center has translation services available in over 200 languages. 

For additional information, please visit www.occommunityservices.org.

For general information about COVID-19, please call the OC Health Care Agency’s (HCA) Health Referral Line at (800) 564-8448, visit http://www.ochealthinfo.com/novelcoronavirus, or follow the HCA on Facebook (@ochealthinfo) and Twitter (@ochealth).

For non-medical questions, contact the County of Orange Public Information Hotline at (714) 628-7085.

The County also has resources for those experiencing worry or anxiety during this period of uncertainty. Please call (855) 625-4657 or visit www.ochealthinfo.com/oclinks Monday through Friday from 8:00 a.m. to 5:00 p.m. to talk or chat with a trained professional. 

Dial 2-1-1 for Social Services:

To receive expert help identifying the most appropriate resource that meets your need, simply dial 211. You will be connected to a social services professional who will assist in accessing essential services. Additional information is also available at 211.org.  

Volunteer and Donation Opportunities: 

Please see the attached flyer provided by the County of Orange with information on how to become a volunteer and how to donate responsibly. 

The State of California also created a website, https://covid19supplies.ca.gov/, to allow individuals and companies to donate, sell or offer to manufacture 13 of the most essential medical supplies, including ventilators, N95 respirators and testing materials. 

The City's community partner CREER Comunidad y Familia is seeking contributions to their emergency fund to assist San Juan Capistrano families in need. The group is also accepting food panty donations every Monday from 12:00 p.m. - 3:00 p.m. at the CREER offices located at the corner of Camino Capistrano & La Zanja. Food pantry distribution takes place every Thursday from 12:00 p.m. - 3:00 p.m. at the same location. Please see the attached flyer for additional information. 

Restaurants Available for Pick-up/Delivery:

Please click here to access a list of restaurants available for pick-up and/or delivery. Restaurants that would like to be added to the list should e-mail the restaurant name, address, telephone number and website (if available) to Madison LaScalza at mlascalza@sanjuancapistrano.org or call (949) 443-6392. 

Child Care Options for Essential Workers:

The YMCA of Orange County is currently offering fee-based child care at YMCA locations throughout Orange County for essential services providers such as health care providers, first responders, government employees and grocery/retail workers. Please visit the YMCA website for additional information including financial assistance information. https://ymcaoc.org/essential-services-child-care/

Insurance Premium Relief: 

Effective April 13, California's Insurance Commissioner ordered insurance companies to return insurance premiums to consumers and businesses in order to provide much-needed financial relief during the current health crisis. Please see the attached press release from the Commissioner's office for additional information. 

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