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Information and Resources for Residents Regarding Novel Coronavirus (COVID-19)

Orange County Community Services Call Center: 

Effective March 25, Orange County Community Services will expand call center hours to meet the needs of seniors, veterans, business owners and the unemployed impacted by the novel coronavirus (COVID-19) crisis. Call Center operators will be available to take calls Monday through Friday from 8:00 a.m. to 8:00 p.m. and Saturdays and Sundays from 8:00 a.m. to 5:00 p.m. 

Please call (714) 480-6450 to speak to a resource professional. The Call Center has translation services available in over 200 languages. 

For additional information, please visit www.occommunityservices.org.

For general information about COVID-19, please call the OC Health Care Agency’s (HCA) Health Referral Line at (800) 564-8448, visit http://www.ochealthinfo.com/novelcoronavirus, or follow the HCA on Facebook (@ochealthinfo) and Twitter (@ochealth).

For non-medical questions, contact the County of Orange Public Information Hotline at (714) 628-7085.

The County also has resources for those experiencing worry or anxiety during this period of uncertainty. Please call (855) 625-4657 or visit www.ochealthinfo.com/oclinks Monday through Friday from 8:00 a.m. to 5:00 p.m. to talk or chat with a trained professional. 

Dial 2-1-1 for Social Services:

To receive expert help identifying the most appropriate resource that meets your need, simply dial 211. You will be connected to a social services professional who will assist in accessing essential services. Additional information is also available at 211.org.  

Volunteer and Donation Opportunities: 

In partnership with the volunteer organization OneOC, the County is seeking volunteers to assist professional staff at Super POD vaccine distribution sites. Medical licensed volunteers able to assist with vaccine preparation and distribution, as well as general support volunteers able to assist in logistical support roles such as computer data entry, registration, traffic control and other duties are encouraged to register at the OneOC website.

Restaurants Available for Pick-up/Delivery:

Please click here to access a list of restaurants available for pick-up and/or delivery. Restaurants that would like to be added to the list should e-mail the restaurant name, address, telephone number and website (if available) to Madison LaScalza at mlascalza@sanjuancapistrano.org or call (949) 443-6392. 

Child Care Options for Essential Workers:

The YMCA of Orange County is currently offering fee-based child care at YMCA locations throughout Orange County for essential services providers such as health care providers, first responders, government employees and grocery/retail workers. Please visit the YMCA website for additional information including financial assistance information. https://ymcaoc.org/essential-services-child-care/

Insurance Premium Relief: 

Effective April 13, California's Insurance Commissioner ordered insurance companies to return insurance premiums to consumers and businesses in order to provide much-needed financial relief during the current health crisis. Please see the attached press release from the Commissioner's office for additional information. 

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