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Information and Resources for Residents Regarding Novel Coronavirus (COVID-19)

Building and Planning Services:

Effective Monday, May 18, the Building and Planning public counters will re-open to accept building permit and plan check submittals in-person, by appointment only. The City will no longer be accepting electronic submittals for new applications. Applications currently in progress will continue through the electronic process. Please click here to access the online portal to schedule thirty-minute appointments with staff. To protect the health and safety of both the public and City employees, plexiglass barriers have been installed at the public counters and social distancing floor markers placed in the One-Stop-Shop. All City employees that interact with the public will wear masks or face coverings, and members of the public must also wear a mask or face covering at City Hall. Masks will be available if needed. Members of the public with COVID-19 symptoms or elevated temperatures should not seek services in person. If you’re not sure if this applies to you, check your symptoms on the Centers for Disease Control website. All other City services continue to be available through the City’s website, by e-mail or phone.

Inspections will continue, however; the typical 24-hour response time may be delayed. Please continue to submit inspection requests on-line or through the automated inspection appointment line (949) 493-3172. You will be contacted by a member of City staff with an inspection timeframe. 

If an inspection requires City inspectors to enter the interior of an occupied residential dwelling, contractors must be prepared to conduct a video and/or photo inspection. All instructions are available on the Building Department's webpage. When requesting an inspection, please note if the inspection involves the interior of an occupied residential dwelling unit. 

Code enforcement officers will remain in the field responding to calls for service.


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