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Information and Resources for Residents Regarding Novel Coronavirus (COVID-19)

Building and Planning Services:

Effective November 6, 2020, City Hall will be closed to the public.  All new permit submittals will be required to be submitted electronically during the City Hall closure per the steps outlined below.

In order to continue processing hard plan permits that are currently in the plan check process or hard copies of revisions, a Permit Technician will be in the office on Mondays and Thursdays to arrange for the drop-off and pick-up of plans associated only with these permit applications. For these hard plan applications that require OCFA approval, applicants must submit their plans directly to OCFA or pick up their plans from OCFA. Please visit the OCFA website in order to obtain instructions on how to submit to or pick-up plans from OCFA offices.  

Once plans are picked up at OCFA, applicants must arrange to submit the plans to the City’s Building Division on Mondays or Thursdays.

Please email b2@sanjuancapistrano.org or call 949-443-6347 to arrange for a plan pick-up or drop off or if you have any questions about the City’s interim permit process.

Thank you for your patience and understanding.

Electronic Project Submittal Process:

1. Submit copies of the following items via email to b2@sanjuancapistrano.org.

  • Building Permit Application (Please complete the application in it’s entirety to ensure that your permit is processed in a timely manner and to prevent any delays. Incomplete applications will be sent back to the applicant for review and will require a re-submittal. Be sure to include heights, square footages, quantities and dimensions of all structures and areas. 

  • Contractors State License Board (CSLB) pocket card image

  • Workers Compensation Insurance Certificate

  • Letter of Authorization – (On letterhead and notarized)

  • City Of San Juan Business License #

  • HOA Approval Letter (required for all exterior work including but not limited to patios, bbq’s, firepits, exterior structures, additions, door/window changeouts and re-roofs)

  • Construction & Demolition Waste Plan for all remodels, tenant improvements & re-roofs.

 

2. The City will review your application for accuracy and thoroughness. Incomplete permit submittals will be returned to the applicant for additional information.

 

3. Once an application has been accepted, the applicant will be contacted with instructions on how to submit electronic plans for review. 

 

4. Payment - An invoice along with instructions will be sent to the applicant on file to complete the plan check/permit payment over the phone.

 

  • Credit Card transactions have a maximum limit of $5,000. Check payments may be made via City Drop Box located outside of City Hall. Checks must be placed in an envelope labeled with the permit # along with a copy of the attached invoice inside and dropped off in person to the City Drop box outside of City Hall located at 32400 Paseo Adelanto, SJC, CA 92675. Mailed payments will not be accepted due to USPS delays. Once your payment has been dropped in the box, please call (949) 493-1515 to let Finance know that your payment was delivered.)

 

5. After payment is received, the City will provide target dates for projects under review or electronic permits/job cards for approved permits.

 

Inspection Services:

Inspections will continue, however; the typical 24-hour response time may be delayed. Please continue to submit inspection requests on-line or through the automated inspection appointment line (949) 493-3172. You will be contacted by a member of City staff with an inspection timeframe. 

If an inspection requires City inspectors to enter the interior of an occupied residential dwelling, contractors must be prepared to conduct a video and/or photo inspection. All instructions are available on the Building Department's webpage. When requesting an inspection, please note if the inspection involves the interior of an occupied residential dwelling unit. 

Code enforcement officers will remain in the field responding to calls for service.

 

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