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Information and Resources for Residents Regarding Novel Coronavirus (COVID-19)

Public Works and Utilities:

Your drinking water remains safe and reliable. COVID-19 has no impact on the quality or supply of your tap water. The City's Utilities Department is taking steps to ensure that water and sewer service to our customers will continue uninterrupted during this time of emergency. 

to report a water/sewer issue or for utilities engineering services, please contact the Utilities Department at (949) 234-4400 or submit a services request at: 

http://sanjuancapistrano.org/Departments/Utilities/Maintenance-Service-Request

Public Works maintenance operations staff remain in the field responding to calls for service. To submit a service request please contact the Public Works Department at (949) 443-6337 or pwd@sanjuancapistrano.org

Encroachment permits will be processed over the phone or via e-mail. Please contact Jim Devore, Engineering Technician, at jdevore@sanjuancapistrano.org or (949) 443-6356 to begin the process. 

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