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Development Services - Frequently Asked Questions

How can I schedule an inspection?

Online requests can be processed here.  Please call our Inspection Request automated line at 949-493-3172.  You will be asked to reference the permit number, property address, and type of inspection when submitting your request. Please be sure to leave a contact name and phone number.

If you prefer, you may fill out an inspection request form located at the Building Counter at City Hall.

How do I apply submit my planning application and/or apply for a permit?

The Planning and Building Counters at San Juan Capistrano City Hall are open to accept all applications 7:30 a.m. to 5:00 p.m. Monday-Thursday, and 7:30 a.m. to 4:00 p.m. on Fridays.   

How do I file a code enforcement complaint?

How do I schedule an inspection?

Note: Building Inspections requested before 4 pm can be performed the following business day. No inspections are performed during the weekends.

Contractors and Homeowners

a.) Online: this service requires creating an account (click icon below)

b.) By phone, 24-hour inspection hotline: (949) 493-3172

Please provide the following information when leaving a voicemail: name and phone number of the person requesting the inspection, permit number, address and inspection type.

Hours of Work & Holiday Schedule

Construction Work Hours

Monday –Friday, 7:00 a.m. – 6:00 p.m. (SJCMC 8-2.04)

Saturday 8:30 a.m. to 4:30 p.m.

Construction activity is prohibited on Sunday and Federal holidays.

City Observed Holidays

New Years Day Veterans Day
Presidents Day Thanksgiving Day & Day After
Memorial Day Christmas Eve
Labor Day Christmas Day


Is City approval required for my planned improvement?

The City will need to approve of all mechanical, electrical, plumbing and structural improvements to a property as well as and new structures on a property over 36” in height. Additionally, any exterior modifications on a commercial site or Home Owners Association common property will need to be reviewed by the City’s Planning Division for consistency with the original development plans.

What is the zoning of my property?

You may find your property zoning through the City’s GIS Mapping system here, by inserting your address into the search bar. Additionally, you may reference the City’s colored zoning map located here.

When/What inspections are required?

Inspections are performed at critical junctures over the course of construction as authorized by the building permit. Regularly called inspections include foundation, rough frame combination, exterior lath and drywall, and final inspection. Intermediary inspections traditionally include underground plumbing and electrical, exterior sheer and roof nail inspection that allow weather covering prior to frame combo, insulation, and electric meter release prior to final. Partial inspections may be requested in order to facilitate the coordination of the trades.

All projects require a final inspection.

Who can schedule a building inspection?

Anyone associated with the building permit can schedule an inspection: the general contractor, the homeowner (if listed as the general contractor on the permit), the trade contractor, or their official agents.

It is solely the responsibility of the permit holder to keep a permit active by actively performing work toward the completion of the project as permitted by scheduling an inspection.

Why do I need an inspection?

City building inspectors conduct inspections to ensure compliance with approved plans, and local and state building code regulations; they conduct inspections that relate to life-safety, structural integrity, accessibility, energy-efficiency, electrical, plumbing and mechanical systems. The inspection process helps ensure public safety, health and welfare, and secures the value of property improvements.

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